Terms of service
Terms of Service
Last Updated: October 3, 2026
Welcome to CerviRelivo. These Terms of Service explain the rules and conditions that apply when you visit, browse, or make a purchase through our website, cervirelivo.com.
By accessing or using our website, you agree to these Terms of Service and the policies referenced on this page. If you do not agree with these Terms, please do not use our website.
1. About Cervirelivo
CerviRelivo is an online retail store offering products directly to customers through our website.
We aim to provide accurate product information, transparent pricing, clear purchasing terms, and accessible customer support.
Our business contact information is
CerviRelivo
Email: supportcervirelivo@gmail.com
Phone:+1 (760) 935-6196
Business Address: 8375 Sultana Ave, Unit 2, Fontana, California 92335, United States
2. Use of Our Website
You may use our website for lawful purposes and for personal shopping.
You agree not to:
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Use our website for fraudulent or unlawful activities.
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Provide false or misleading information.
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Attempt to gain unauthorized access to our website or systems.
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Interfere with the operation or security of our website.
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Copy or misuse our website content without permission.
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Use our website in a manner that violates applicable laws or regulations.
We reserve the right to restrict access to our website when necessary to protect our customers, business, website, or services.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate and up to date.
Actual product colors and appearance may vary slightly depending on your device, monitor, lighting, and screen settings.
Product information may be updated when necessary. We do not intentionally misrepresent the products offered through our website.
If an error is discovered in a product description, price, or availability, we may correct the information and, when necessary, contact affected customers regarding their order.
4. Product Availability
Products displayed on our website are offered subject to availability.
We make reasonable efforts to maintain accurate product availability information. However, inventory may change before an order is processed.
If a product becomes unavailable after an order is placed, we will contact the customer and provide an appropriate resolution, which may include cancellation and a refund of the affected order.
5. Orders and Order Acceptance
When you place an order through our website, you are requesting to purchase the selected products.
After an order is submitted, you will receive an order confirmation containing the relevant order details.
An order may be cancelled or declined when necessary, including in circumstances involving:
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Product availability issues.
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Payment authorization problems.
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Incorrect pricing or product information.
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Incorrect or incomplete shipping information.
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Suspected fraudulent or unauthorized activity.
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Other circumstances that prevent us from properly fulfilling the order.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to the payment provider's processing procedures.
6. Pricing and Payment
Product prices are displayed on our website in U.S. dollars unless otherwise stated.
Prices and promotions may change from time to time. The applicable product price is the price displayed at the time the order is placed, except where an obvious pricing or technical error has occurred.
Available payment methods are displayed during checkout.
You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.
7. Shipping and Delivery
We process and ship orders according to the shipping options available at checkout.
Shipping and delivery timeframes are estimates and may vary depending on the destination, carrier, order processing, weather, holidays, customs procedures, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
If an order is delayed or there is a delivery issue, customers may contact us at:
We will make reasonable efforts to assist with delivery-related concerns.
8. Returns and Refunds
Our return and refund procedures are explained in our Refund and Return Policy.
Customers should review the Refund and Return Policy before placing an order.
If you need to request a return or refund, please contact us first at:
Our Refund and Return Policy explains the applicable return timeframe, eligibility requirements, return process, shipping responsibility, and refund procedure.
Nothing in these Terms changes or replaces the conditions stated in our Refund and Return Policy.
9. Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing the order.
Because orders may enter processing or fulfillment shortly after purchase, we cannot guarantee that every cancellation request can be accommodated.
If an order can no longer be cancelled because it has already been processed or shipped, the customer may use the applicable return procedure described in our Refund and Return Policy.
10. Customer Support
We want customers to have a clear and accessible way to contact us regarding orders, products, shipping, returns, and other store-related questions.
You can contact Cervirelivo through:
Email: supportcervirelivo@gmail.com
Phone:+1 (760) 935-6196
We generally respond to customer inquiries within 24–48 business hours.
11. Intellectual Property
The CerviRelivo name, logo, website design, text, graphics, product descriptions, images, and other original content available on our website are owned by or used with permission by CerviRelivo, unless otherwise stated.
You may not reproduce, copy, distribute, modify, or commercially use our website content without prior written permission.
12. Third-Party Services
Our website may use third-party services to support functions such as payment processing, website hosting, analytics, shipping, order processing, and other store operations.
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party services.
13. Privacy
Your privacy is important to us.
Information collected through our website is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, and protected when you use our website or place an order.
14. Errors and Corrections
Although we make reasonable efforts to keep our website information accurate, occasional errors or omissions may occur.
These may include errors relating to product descriptions, pricing, availability, promotions, shipping information, or other website content.
We reserve the right to correct such errors and update information when necessary.
If an error affects an order that has already been placed, we will make reasonable efforts to contact the customer and provide an appropriate resolution.
15. Website Security and Prohibited Activities
You may not attempt to interfere with the security, functionality, or normal operation of our website.
You may not use automated systems, malicious software, scraping tools, or other methods to disrupt or improperly access our website or its data.
We may restrict or terminate access to our website where we reasonably believe that a user has violated these Terms or applicable law.
16. Disclaimer
We make reasonable efforts to keep our website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms is intended to remove or limit any consumer rights or protections that cannot legally be excluded under applicable law.
17. Limitation of Liability
To the fullest extent permitted by applicable law, CerviRelivo will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms limits any liability or consumer protection that cannot legally be limited or excluded.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.
The current version will always be available on this page, together with the applicable “Last Updated” date.
19. Governing Law
These Terms of Service are governed by applicable laws.
Any disputes relating to these Terms or our Services will be handled in accordance with the applicable laws and jurisdiction.
20. Contact Us
If you have questions about these Terms of Service, your order, our products, shipping, returns, or any other store-related matter, please contact us.
Cervirelivo
Website: cerviRelivo.com
Email: supportcervirelivo@gmail.com
Phone: +1 (760) 935-6196
Address: 8375 Sultana Ave, Unit 2, Fontana, California 92335, United States