Privacy Policy

Last Updated: October 3, 2026

At CerviRelivo, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, cervirelivo.com.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared with service providers.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our Services, we may collect information necessary to provide our products and services.

This may include:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order and purchase details

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

• Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to operate our online store, process orders, provide customer support, improve our Services, and comply with applicable legal requirements.

How We Collect Information

We may collect information:

• Directly from you when you place an order, create an account, contact us, or submit information through our website.

• Automatically when you browse or interact with our website through cookies and similar technologies.

• Through Shopify and other service providers that help us operate our online store, process payments, fulfill orders, provide shipping services, and provide customer support.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.

• Process payments and provide order confirmations.

• Arrange shipping and delivery of purchased products.

• Provide customer service and respond to inquiries.

• Communicate with you about your orders or account.

• Process returns, refunds, and exchanges where applicable.

• Improve our website, products, and customer experience.

• Detect, prevent, and investigate fraudulent or unauthorized activity.

• Comply with applicable laws and legal requirements.

We do not use customer information for purposes unrelated to operating and improving our Services unless permitted or required by applicable law.

Payment Information

Payments made through our website are processed using secure payment services provided by Shopify and/or third-party payment providers.

CerviRelivo does not intentionally store complete credit or debit card numbers on its own systems. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve our Services, and support relevant advertising where permitted.

You may be able to control or disable certain cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

Sharing of Personal Information

We may share necessary information with trusted service providers that help us operate our business, including:

• Shopify and Shopify-related services

• Payment processors

• Shipping and fulfillment providers

• Website and technology service providers

• Customer support providers

• Analytics and marketing service providers, where applicable

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, customers, website, or business.

Shopify

Our online store is powered by Shopify. Shopify provides the technology and infrastructure that allows us to operate our online store, process transactions, and provide Services to customers.

Information submitted through our website may be processed by Shopify and other service providers involved in operating our store.

You can learn more about Shopify's privacy practices through Shopify's Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites or services.

CerviRelivo is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

Our website uses HTTPS/SSL technology to help protect information transmitted through the website.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our Services, process transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Children's Privacy

Our website and Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under the applicable age.

If a parent or legal guardian believes that a child has provided personal information to us, they may contact us using the contact information below.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

• The right to request access to personal information we hold about you.

• The right to request correction of inaccurate information.

• The right to request deletion of certain personal information.

• The right to request a copy of certain personal information.

• The right to opt out of certain marketing communications or data uses where applicable.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

Marketing Communications

If you receive promotional communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

We may still send necessary non-promotional communications, such as order confirmations, shipping updates, refund information, and customer service responses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

CerviRelivo
Website: cervirelivo.com
Email: supportcervirelivo@gmail.com
Phone:+1 (760) 935-6196 
Business Address: 8375 Sultana Ave, Unit 2, Fontana, California 92335, USA

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.